My Cart

Close

FAQs

FAQs

What is your return policy?

We guarantee you will love our products. If for any reason you are not satisfied with our products, we offer 100% money back guarantee on the cost of the product returned within 7 days of purchase. Customer pays for return shipping.

When will my products ship?

We do our best to pack and ship your order within 24 hours of purchase.

Are Luna Silk Beauty products all natural?

We make our products as natural as possible. You can rest assured that we use the finest quality ingredients we can find. We do use preservatives (when we have to). Please be sure to not expose your Luna Silk products to heat as this can adversely affect the products.

My order is a gift. Can I add a personalized message to my order?

You bet! During checkout, just add your personalized message to the “note/additional info” box and we will be sure to include it in your order.

Do you offer gift cards or certificates?

You may purchase a virtual gift card from this website. Your purchase will create a unique code that can be entered at checkout by the gifted recipient. The gift card never expires.

Where can I buy Luna Silk Beauty products in person?

We are a small business supporting other small businesses. Luna Silk Beauty products can be found in salons/spas and single location boutiques. Please visit our store locator to find a location near you.